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What is Phone.com?

Communication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.

What is Alcatel-Lucent IP Desktop Softphone?

For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.

Media

Media

Integrations Supported

AllProWebTools
Chrometa
Comm100
EcholoN
HostBill
Lariat Collections Platform
Stackreaction
Zapier
Zoho CRM

Integrations Supported

AllProWebTools
Chrometa
Comm100
EcholoN
HostBill
Lariat Collections Platform
Stackreaction
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$12.74/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phone.com

Date Founded

2007

Company Location

United States

Company Website

www.phone.com/small-business-phone-service/

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/applications/ip-desktop-softphone

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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