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Ratings and Reviews 0 Ratings
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What is PhoneTrack?
Presenting an all-encompassing platform designed for the measurement, analysis, and qualification of voice data, specifically engineered for marketing, sales, and management teams. By harnessing cutting-edge artificial intelligence, this innovative solution reviews calls, pinpointing the most successful interactions, streamlining processes, and expediting the sales cycle. Additionally, it allows for the assessment of return on investment for calling-related campaigns, while evaluating the origins and volume of leads that prompt outreach, thus boosting the efficiency of your marketing strategies and advertisements. You will gain detailed insights into each salesperson's call performance and the specific language that effectively turns leads into sales. Furthermore, the platform offers critical data that aids in training your team and comprehending consumer behavior throughout their journey. It enables the monitoring of various sales channels or call centers alongside the performance metrics tied to your marketing campaigns, all accessible from a single, cohesive dashboard. This comprehensive solution not only equips you with essential tools to enhance your operational efficiency but also empowers you to achieve remarkable success in your endeavors! Additionally, it fosters a data-driven culture within your organization, allowing for continuous improvement and adaptation.
What is Caller Insight?
Utilizing call tracking software is crucial for determining which advertising channels deliver optimal outcomes for your business. Whether it’s the eye-catching billboard on Main Street, the radio commercial during busy commute times, or the targeted pay-per-click ads on Google that draw the most attention, call tracking enables you to quickly identify which marketing strategies result in the greatest number of incoming calls. Armed with this knowledge, you can more effectively allocate your marketing budget and resources. Caller Insight’s call tracking software features an intuitive web-based interface, allowing you to generate reports from any internet-enabled device. This platform facilitates the analysis and comparison of different advertising campaigns, experimentation with innovative marketing tactics, and the ability to listen to recorded calls, among other functionalities. Additionally, it offers the capability to evaluate the performance of your various teams by assigning unique toll-free and local numbers for tracking purposes. By reviewing recorded calls and utilizing real-time analytics, you can enhance your sales and customer support interactions, ensuring that your customer engagement strategies are as impactful as possible. This extensive tracking functionality enables businesses to make informed, data-driven decisions that enhance their marketing efforts, ultimately leading to improved business performance. Furthermore, the insights gained from call tracking can help refine your overall advertising approach, ensuring continued growth and success.
Integrations Supported
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Pipedrive
RD Station
Salesforce
Slack
Stackreaction
Integrations Supported
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Pipedrive
RD Station
Salesforce
Slack
Stackreaction
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$25 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PhoneTrack
Date Founded
2015
Company Location
Brazil
Company Website
www.phonetrack.com.br/
Company Facts
Organization Name
Caller Insight
Company Location
United States
Company Website
callerinsight.com
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking