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What is PinPoint Scheduling?

Remove the guesswork regarding whether your clients have sent you text messages by allowing direct viewing and responding to their texts. When a car is ready for pickup, just drop them a message to let them know! As text messaging has increasingly become the dominant form of communication, preparedness is key. Understanding that businesses frequently manage multiple departments or a variety of technicians, we’ve launched Calendar Groups to streamline the scheduling process. This tool allows you to see all teams or technicians on a single daily calendar, providing a quick overview of availability. No more switching between different screens, which can often lead to annoyance when trying to secure a single appointment. Want to minimize "No Show" rates? Customers frequently forget due to their hectic schedules, which can inadvertently affect your revenue. By introducing automated SMS and email reminders a day prior to their appointments, you can help ensure they remember and arrive, thereby safeguarding your profits. Moreover, this proactive strategy not only boosts customer satisfaction but also fosters stronger engagement by keeping clients well-informed. Ultimately, empowering your customers with timely reminders can lead to a more efficient operation and better business outcomes.

What is Amphis Customer?

Our CRM and contacts management software streamlines the oversight of client interactions while enabling the efficient generation of appointments, customer notes, letters, quotes, estimates, invoices, tasks, statements, and job sheets. Users can conveniently set reminders, such as callback alerts, to stay organized, complemented by a Today view that highlights daily schedules for each user. Appointments, tasks, and jobs can be assigned to multiple team members, and the Appointments View provides an overview of scheduled meetings for any month, catering to individual users or the entire group. Moreover, the platform includes robust features for mail merge, email marketing, VoIP, and SMS messaging, ensuring comprehensive communication options. Amphis Customer seamlessly integrates with Outlook, enhancing the management of customer emails, tasks, and appointments, thereby improving workflow efficiency. Additionally, both quotes and invoices can feature customizable free-text sections with unique pricing or can be automatically generated from a detailed parts database that lists the products you provide, simplifying the invoicing process. This high degree of customization empowers users to adapt their documentation and communication methods to fulfill their specific business requirements with precision. With these capabilities, businesses can enhance their operational efficiency and client engagement significantly.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PinPoint Scheduling

Date Founded

2014

Company Location

United States

Company Website

pinpointscheduling.com

Company Facts

Organization Name

Amphis Software

Date Founded

1993

Company Location

United Kingdom

Company Website

www.amphis-software.com/products.htm

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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