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What is Pivony?

Consumer behaviors and the individuals behind them have experienced unprecedented shifts in recent times, leading to the creation of Pivony as a direct response to the global pandemic. It is essential to thoroughly analyze the support inquiries from your users instead of merely offering generic responses. By utilizing AI-driven technology, you can identify specific user segments that exhibit similar concerns, challenges, or suggestions. Pivony aids in deciphering the enormous amounts of conversational and text-based data across diverse platforms where consumers vocalize their authentic opinions. Gaining insights from this data more rapidly than your competitors can provide a significant edge in the marketplace. Pivony methodically examines the platforms that matter to you, drawing out insights regarding your customers' discussions about your brand, products, and services. Additionally, with its sophisticated AI capabilities, Pivony organizes users engaged in dialogues about particular topics, allowing you to connect with your target audience seamlessly and efficiently. This innovative tool not only deepens your understanding of customer sentiment but also strengthens your overall business strategy. As a result, leveraging Pivony can lead to more informed decision-making and enhanced customer engagement.

What is Notified Social Listening & Media Monitoring?

Track brand mentions and insights across online, social, and earned media in real-time to enhance your strategic communications efforts. Monitor the Entire Media Landscape, From Traditional Print to Digital Podcasts The Notified PR platform provides immediate access to a vast array of online and offline sources, including blogs and social media discussions. With coverage extending across more than 150 countries and multiple languages, you can keep tabs on everything from editorial articles to specialized forums, along with key podcasts and broadcast channels to capture brand mentions and media visibility. Create Effective Searches Every Time Develop robust Boolean queries that yield the desired outcomes, even if you lack expertise in Boolean logic! You can easily tailor your searches to fit your requirements for any media type and language, ensuring you consistently uncover the information you seek. You’ll never overlook a comment or discussion again, thanks to our extensive historical archive that provides instant access to data as soon as you establish a new search profile. Filter Results for Actionable Insights We've streamlined the process of customizing your search outcomes, allowing you to quickly access the information you require with just a few clicks. You can organize coverage by date, reach, or engagement, and swiftly filter results by media type or sentiment, empowering you to make informed decisions that drive your communication strategy. This feature ensures that your media monitoring is not only efficient but also effective in uncovering meaningful insights.

Media

Media

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pivony

Date Founded

2020

Company Location

United States

Company Website

pivony.com

Company Facts

Organization Name

Notified

Company Location

United States

Company Website

www.notified.com/GNW-PR/social-listening-media-monitoring

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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