PlanProphet vs. Epicor Prophet 21

PlanProphet is an advanced customer relationship management and marketing automation tool tailored specifically for the printing and graphics industry. Leveraging the Salesforce platform, it seamlessly connects with print estimating software, providing vital features such as lead management, comprehensive data analysis, and robust customer relationship tools. By automating customer communications—like sending quote reminders and follow-ups post-sale—PlanProphet dramatically boosts operational efficiency and enhances the customer experience. The platform improves the approval process by allowing users to send proofs directly to clients, track their status in real-time, and automatically issue reminders. Furthermore, it comes with a mobile app that enables users to access customer data, create and share quotes, and manage prospective clients without delay. With a project management capability integrated with Asana, PlanProphet not only supports effective project tracking but also fosters improved communication and productivity among team members. This comprehensive solution marks a transformative leap in how businesses in the printing and graphics sector handle customer engagements and project management, ultimately leading to better outcomes for both clients and companies. Its unique features make it an indispensable asset for professionals seeking to elevate their customer relationship strategies.

Prophet 21 was developed to enhance growth, modernize operations, and cultivate robust relationships with customers. While flexibility in software can sometimes lead to challenges for businesses, Prophet 21 aims to empower distributors to expand without hindering their growth potential. Leveraging the speed, security, and scalability of Microsoft Azure Cloud, users can access Prophet 21 seamlessly from any browser on various devices at any location and time. The platform allows for personalized views and customizable fields, enabling users to tailor their business logic effectively. With its RESTful API, integration with other business applications, customers, and partners becomes a streamlined process. Epicor Prophet 21 provides insights into customer behavior, allowing businesses to exceed expectations using its dashboards and tools, ultimately fostering customer loyalty. Moreover, the software enables the optimization of the quote-to-cash cycle, enhances profit margins, and ensures flawless order fulfillment. Your sales team can efficiently close deals both at the counter and through mobile devices or tablets. By employing strategic pricing informed by market data, sales history, and additional variables, businesses can further boost their margins and enhance their competitive edge. This comprehensive suite not only supports operational efficiency but also drives long-term success and customer satisfaction.