Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Platypus ISP Billing?
Since its inception in 1996, Platypus has been providing specialized billing software designed specifically for the Internet Service Provider industry. Operating under Tucows Inc., a publicly traded internet company recognized by ICANN, Platypus has been assisting numerous businesses and millions of internet users around the world since 1994. The Platypus Printing Service presents an economical choice, with the average cost for a typical customer statement being only 83 cents for domestic mailing, which includes printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Getting started with the Platypus Printing Service is a simple task; users only need to click the "Send to Platypus" button available on the statement screen within the Platypus Billing System. This method removes the complexities of file exports, FTP transfers, or mailing tapes, as encrypted data is safely sent directly to our printing facility, where our committed staff manages the entire process. With this streamlined approach, Platypus guarantees a hassle-free and efficient billing experience for all its users, ensuring satisfaction and reliability in their services.
What is HubCX?
HubCX seamlessly combines traditional billing, complex rating, and Customer Information System (CIS) capabilities with advanced workflow solutions, business intelligence applications, market interfaces, and features for API management. Its modern user interface provides easy access to all functions while allowing customization based on user roles, making it suitable for enterprise users, including those in call centers, as well as for business partners. The flexibility of HubCX supports the integration of both standard and customized products and services, utilizing a rules-based approach to manage pricing and discounts effectively. Moreover, HubCX facilitates the full automation and management of extensive processes such as onboarding, tailored workflows, and role-specific tasks. By enhancing billing processes through efficient network billing and robust revenue management, it substantially boosts operational efficiency. Additionally, organizations can craft better strategies by harnessing and analyzing Big Data, leading to improved decision-making and overall performance. This all-encompassing solution empowers businesses to adeptly respond to intricate market challenges while maintaining precision and agility in their operations. Ultimately, HubCX transforms how organizations manage their customer interactions and billing processes, ensuring they stay competitive in a rapidly evolving landscape.
Integrations Supported
Google Workspace
cPanel
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tucows
Date Founded
1993
Company Location
United States
Company Website
www.ispbilling.com
Company Facts
Organization Name
Hansen Technologies
Date Founded
1971
Company Location
Australia
Company Website
www.hansencx.com/hansen-create-deliver-engage-suite/energy-and-utilities/hansen-cis/hubcx/
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management