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What is Portier?

Your guests can now access top-tier services at their convenience, no matter where they are. This cutting-edge platform transforms the hospitality landscape for today’s travelers by offering unlimited 4G data and hotspot access, unrestricted local and international calling, direct connections to hotel departments and emergency services, along with quick support through Portier Chat. It accommodates various languages and includes a hotel content management system paired with a customizable Portier City Guide. The system allows for real-time updates on hotel details, reminders for events and amenities, promotional messages, and assistance during emergencies. Furthermore, it enables the organization of guests for corporate events and uses data analytics to anticipate their requirements, all while integrating smoothly with third-party providers. Portier is distinguished as an outstanding choice for providing tailored services and experiences, emphasizing the core values of traditional hospitality to enrich guests’ stays. By concentrating on an exceptional guest experience, hotels can cultivate stronger relationships and guarantee unforgettable experiences for all visitors. This innovative approach not only elevates the service but also enhances the overall satisfaction of each guest.

What is Fuel AI-Powered CRM?

Elevate guest engagement by rolling out timely and tailored marketing strategies designed for each individual. Our cutting-edge AI-Driven Hotel CRM software tracks guest behavior in real-time, allowing for the formation of immediate segments with personalized recommendations while streamlining customer-centric marketing across diverse platforms. By consolidating all guest information from various sources—including message interactions, website activity, and PMS profile details—you can develop a holistic perspective of each guest for effective one-on-one marketing. Launch drip campaigns aimed at guests according to their unique potential value, sentiment, and likelihood to engage, evaluated in real-time through in-depth analysis of guest research and booking patterns. Leverage automated segmentation insights, driven by Blueshift’s machine learning and Fuel’s data proficiency, to reach the perfect audience for each campaign. This approach guarantees that guests receive messages at the most opportune times, enhancing the probability of engagement with your brand and ultimately leading to a more enriching experience for them. By emphasizing personalization, you can cultivate deeper connections and significantly enhance overall guest loyalty, paving the way for repeat visits and positive referrals.

Media

Media

Integrations Supported

Facebook
Google

Integrations Supported

Facebook
Google

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Portier

Date Founded

2016

Company Location

China

Company Website

www.goportier.com

Company Facts

Organization Name

Fuel Travel

Date Founded

1995

Company Location

United States

Company Website

www.fueltravel.com/software-solutions/

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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