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What is Powercode?

Powercode's comprehensive billing and provisioning software offers a robust solution tailored for Internet Service Providers (ISPs) to enhance their operational efficiency and improve customer satisfaction. Featuring a flexible billing architecture, it allows for the management of recurring services, one-time fees, referral bonuses, self-terminating discounts, and various charges, which enables ISPs to effectively process customer transactions. The automation capabilities streamline invoice generation, providing options to print, view, or email statements directly to clients. Moreover, the software supports integration with a wide array of payment gateways, accommodating credit card and ACH/EFT transactions across multiple countries, thereby ensuring hassle-free financial operations. On the provisioning side, ISPs can configure service plans according to parameters such as bandwidth speed, usage limits, and burst capabilities. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can specify service features for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and adjust customer accounts by restricting services when set usage thresholds are met. This comprehensive strategy not only streamlines the billing process but also significantly elevates the overall customer experience within the fiercely competitive ISP landscape. Additionally, the software continually evolves to meet the shifting demands of the market, ensuring that ISPs remain competitive and responsive to their customers' needs.

What is Enghouse Billing SaaS?

The Enghouse Billing SaaS platform delivers an all-encompassing array of features such as order entry, management, workflow automation, billing, and provisioning, all within a Software as a Service (SaaS) framework. By adopting this SaaS model, Service Providers can effectively enhance their revenue streams while easily introducing cutting-edge telecommunications services. The platform supports the creation and automation of complex workflows through a unified Business Process Management (BPM) system. It offers an efficient solution for order processing and provisioning, which comes with pre-configured integrations for various third-party systems. Moreover, the platform is equipped with built-in support for Salesforce, alongside functionalities for entitlement management, trouble ticketing, and customer self-service capabilities. Additionally, it fully supports e-bill presentment, payment processing, accounts receivable management, and integration with general ledgers, thereby providing a complete financial management solution. With this extensive array of functionalities, the Enghouse Billing platform stands out as an adaptable solution for contemporary telecommunications service providers, catering to their diverse operational needs. In a rapidly evolving telecom landscape, the ability to leverage such a robust platform can significantly enhance a provider's competitive edge.

Media

Media

Integrations Supported

FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus

Integrations Supported

FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Powercode

Date Founded

2001

Company Location

United States

Company Website

www.powercode.com

Company Facts

Organization Name

Enghouse Networks

Date Founded

1984

Company Location

Canada

Company Website

www.enghousenetworks.com/portfolio/business-support-systems/billing-as-a-service/billing-saas/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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