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What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

What is JiJi Self Service Password Reset?

JiJi Self Service Password Reset gives users the ability to securely and independently change their Active Directory passwords without requiring help desk support. This cutting-edge solution allows individuals to undertake a variety of tasks, including resetting passwords, unlocking their accounts, and updating their Active Directory information, all while maintaining a high level of security. By enabling users to directly manage their AD accounts from their devices, even when not connected to the domain, JiJi Self Service Password Reset greatly minimizes downtime for end-users. For example, if you find yourself on vacation with an expired laptop password, this tool can help you reset your AD cached password and authenticate yourself simply with an internet connection. Additionally, if you would like to explore more about how to reset cached domain passwords in an offline setting, feel free to contact support@jijtechnologies.com for further assistance. This capability not only ensures that users have control over their account management but also significantly enhances both security and user convenience. Ultimately, JiJi Self Service Password Reset represents a vital innovation in password management, catering to the needs of modern users who value autonomy and efficiency.

Media

Media

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1.99/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Company Facts

Organization Name

JiJi Technologies

Date Founded

2007

Company Location

India

Company Website

www.jijitechnologies.com

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

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