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What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

What is Password Reset PRO?

Self-service password reset (SSPR) systems and identity management tools are crucial for overseeing users within Active Directory settings from 2012 to 2019, offering a reliable way for remote personnel to reset their passwords independently of the domain. These tools are easy to set up and are particularly compatible with environments that employ Office 365, OWA, VPN, Azure, and BYOD strategies. Their rapid deployment features eliminate the necessity for databases and come with a complimentary month of usage, catering to a variety of server versions from 2003 to 2019. Among these solutions, Password Reset PRO emerges as the top-tier enterprise-level web-based self-service software designed for secure external access, allowing users to conveniently change or reset their domain passwords and unlock their accounts without relying on IT support. The installation, testing, and rollout of this software are designed to be intuitive, requiring no changes to the domain, thus avoiding any disruption for users, which makes it a compelling choice for organizations aiming to improve their password management processes. This solution enhances user convenience significantly while also alleviating the burden on IT departments, ultimately fostering a more efficient and secure working environment. Additionally, the ability to manage password resets without IT intervention can lead to increased productivity across the organization.

Media

Media

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$598.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Company Facts

Organization Name

SysOp Tools

Date Founded

2007

Company Location

United States

Company Website

www.sysoptools.com

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

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