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What is Prime FoodService?

With Prime, food service distributors can leverage advanced business analytics and integrated dashboards to monitor their operations from a comprehensive standpoint, allowing them to improve sales margins, refine company workflows, and strategically select the most appropriate products for buying and selling. This solution streamlines the entire order-to-customer-to-cash workflow by implementing efficiencies designed specifically for the food distribution industry. Moreover, Prime software takes advantage of the robust features of Acumatica WMS, facilitating more efficient management of warehousing operations and order fulfillment. To further enhance its capabilities, Prime integrates seamlessly with well-established WMS solutions that businesses already use. It also enables the configuration of customer-specific delivery routes that are automatically selected based on predetermined cut-off days and times for trips. Additionally, the software automatically determines ship dates for the next available trip, ensuring that orders received after the cut-off time are still processed with the correct shipping dates. This degree of automation not only minimizes the risk of errors but also significantly boosts overall operational efficiency, empowering businesses to operate more smoothly and effectively in a competitive market. By streamlining these processes, distributors can focus more on growth and customer satisfaction.

What is CRM for SYSPRO?

Your service department must be agile in addressing customer needs while ensuring transparency throughout the process. The CRM for SYSPRO is specifically tailored for distributors and manufacturers. It equips your teams with essential tools to enhance service and support across all phases of the customer experience, starting from the initial purchase and evolving into lasting advocacy. This CRM solution caters to the unique demands of distributors and manufacturers who prioritize loyalty, operational efficiency, high-quality service, and customer satisfaction. Our comprehensive system integrates data from every customer engagement, SYSPRO, and other connected platforms to foster a customer-focused environment. In addition to standard CRM functionalities, our innovative system offers specialized tools for managing recalls of lotted or serialized items, overseeing warranty agreements, and supporting both remote and on-site maintenance needs. By doing so, it ensures that your business remains responsive and efficient in meeting customer expectations.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

Integrations Supported

Acumatica Cloud ERP
Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prime FoodService

Company Location

United States

Company Website

primefoodsoftware.com

Company Facts

Organization Name

SYSPRO

Date Founded

1978

Company Location

United States

Company Website

www.syspro.com

Categories and Features

Food Service Distribution

Costing
Customer Management
Import / Export Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Vendor Management
Warehouse Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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