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RunMyJobs by RedwoodRunMyJobs by Redwood stands out as the leading SAP-certified SaaS workload automation platform, enabling organizations to seamlessly automate their entire IT processes and integrate complex workflows across any application, system, or environment without restrictions while ensuring high availability as they grow. Recognized as the top choice for SAP customers, it offers effortless integration with S/4HANA, BTP, RISE, ECC, and additional platforms, all while preserving a clean core architecture. Teams are empowered through a user-friendly low-code editor and an extensive library of templates, facilitating smooth integration with both current and emerging technology stacks. Users can monitor their processes in real-time, benefiting from predictive SLA management and receiving timely notifications via email or SMS regarding any performance issues or delays that may arise. The Redwood team is committed to providing round-the-clock global support with industry-leading SLAs and rapid response times of just 15 minutes, alongside a well-established migration strategy that guarantees uninterrupted operations, including team training and on-demand learning resources to ensure success. Furthermore, Redwood's dedication to customer satisfaction ensures that businesses can focus on innovation while relying on robust support and automation solutions.
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ThinkAutomationDevelop automation solutions tailored to your business needs with ThinkAutomation, which offers a versatile studio for crafting any required automated workflow. This platform provides the freedom to create without limitations on volume and eliminates the need to pay for each individual process, license, or robotic implementation. With such flexibility, you can streamline operations and enhance efficiency seamlessly.
What is Process Shepherd?
At its essence, Process Shepherd's features, including decision trees and agent scripting, equip agents with structured, incremental support for navigating intricate workflows, while also offering integration with various external platforms like CRM and helpdesk solutions. The primary objective of this system is to improve workflows, strengthen compliance, and enhance productivity in contact centers and help desks.
Process Shepherd dissects workflows into a series of manageable steps or inquiries, allowing agents to progress through them sequentially. This segmented approach simplifies the management of complex tasks, significantly shortening the onboarding time for new agents and minimizing the average duration of each customer interaction.
By implementing this system, organizations can expect to reduce agent onboarding time by up to 80%, accelerate ramp-up periods by 40%, and lower average handling time by 30%, ultimately leading to a more efficient operation. The benefits of streamlined workflows not only facilitate quicker training but also lead to improved customer satisfaction and operational success.
What is Gentek.ai?
Gentek.ai is a leading innovator in the realm of no-code platforms designed for AI-driven workflow automation, focusing on the simplification of complex data management tasks. Our intelligent agents interact through a user-friendly conversational interface that prioritizes results, enabling users of all skill levels to easily design, test, and automate intricate data workflows. With a strong emphasis on security, flexibility, and productivity, Gentek.ai empowers businesses to optimize their operations, reduce costs, and stimulate innovation within their systems. We encourage you to join us in revolutionizing data automation, where every workflow is tailored to align with your specific objectives. Gentek.ai is dedicated to providing solutions that are not only efficient but also impactful, ensuring we meet your distinct needs and deliver tangible outcomes for your organization. At the core of your automation journey, our AI agents assist you throughout the entire process, employing the best tools and techniques to design, enhance, and execute workflows with precision. Furthermore, as we progress, we remain committed to incorporating the latest technological advancements to continually improve user experience and overall system performance while adapting to the evolving landscape of business needs. This dedication to innovation ensures that our clients remain ahead in a competitive market.
Integrations Supported
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
Integrations Supported
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$20
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Process Shepherd
Date Founded
2022
Company Location
United States
Company Website
www.processshepherd.com
Company Facts
Organization Name
Gentek.ai
Date Founded
2024
Company Location
United Kingdom
Company Website
www.gentek.ai/
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration