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What is Proximity Insight?

Break down the barriers between physical and digital retail by empowering your customer-facing teams with advanced digital tools, enabling them to connect with customers from anywhere. Our comprehensive retail solutions aim to foster connections, inspire engagement, and build enduring relationships with your clientele. Available for a range of sectors such as pureplay brands, boutiques, and department stores, our services craft remarkable shopping experiences across industries including fashion, beauty, jewelry, home goods, and electronics. Our solution stands out as user-friendly and easy to deploy, removing the necessity for expensive and complex infrastructures. With the continuous support from our dedicated customer success team, you will receive guidance throughout the implementation process, ensuring you see a return on investment within 3-6 months, which makes this a wise addition to your retail strategy. Ultimately, this method not only enhances customer satisfaction but also propels business expansion in an ever-evolving digital landscape. As you integrate these solutions, you’ll find that adapting to new retail trends becomes more seamless and effective.

What is Endear?

Endear serves as an all-encompassing solution for managing customer relationships and clienteling in the retail sector, bringing together essential customer data such as preferences, previous purchases, and interaction histories to facilitate personalized experiences both online and in physical stores. The platform boasts a range of functionalities, including automated marketing initiatives, a unified messaging hub that supports communication via email, text, and WhatsApp, advanced omnichannel analytics, tools for crafting shoppable stories, and capabilities for scheduling appointments and follow-ups. Additionally, Endear offers seamless compatibility with various retail systems, ensuring real-time updates and a comprehensive overview of customer interactions. Users have experienced remarkable results, reporting a staggering 136-fold return on investment, a 72% increase in average order value, and a 55% rise in order frequency following the implementation of Endear's solutions. This impressive track record highlights Endear's capacity to significantly improve customer engagement, positioning it as a crucial resource for retailers eager to refine their business practices. Moreover, the platform's adaptability to shifting market demands further underscores its importance in today's competitive retail environment.

Media

Media

Integrations Supported

Alloy
Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Lightspeed Retail
Microsoft Dynamics 365
Shopify
Shopify Plus
Square POS
Teamwork Commerce
Vend
Zapier
iSecurity AP-Journal
iSecurity Audit

Integrations Supported

Alloy
Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Lightspeed Retail
Microsoft Dynamics 365
Shopify
Shopify Plus
Square POS
Teamwork Commerce
Vend
Zapier
iSecurity AP-Journal
iSecurity Audit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proximity Insight

Date Founded

2014

Company Location

United Kingdom

Company Website

www.proximityinsight.com

Company Facts

Organization Name

Endear

Date Founded

2016

Company Location

United States

Company Website

endearhq.com

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

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