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What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

What is DocClocker?

DocClocker is transforming the waiting room experience by offering patients greater transparency and control. With this innovative platform, you can quickly find nearby healthcare providers who respect your time and book appointments effortlessly. Explore local practitioners while accessing authentic reviews and information about their average wait times. DocClocker empowers you to use cutting-edge tracking and reporting technology directly from your mobile device. Take advantage of the clock-in feature to receive real-time updates on waiting room conditions for providers around you. Moreover, you can organize your appointments within the DocClocker calendar and receive timely notifications via text or email as your appointment approaches. In an industry where the typical practice might squeeze 30 patients into 15-minute intervals, it’s clear that quality healthcare often necessitates more time. Patients are aware of this reality, so by keeping them informed about any potential delays, you can reduce stress in your front office. This forward-thinking strategy not only boosts patient satisfaction but also cultivates a more streamlined and effective healthcare system. Furthermore, by enhancing communication and transparency, DocClocker bridges the gap between patients and providers, ensuring that everyone is on the same page.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Company Facts

Organization Name

DocClocker

Company Location

United States

Company Website

docclocker.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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