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What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

What is GuestQueue?

GuestQueue is recognized as the leading solution for the efficient management of guest lists. By concentrating exclusively on guest list management, we eliminate extraneous features such as ticketing and seating arrangements, which allows for the fastest and most straightforward check-in process possible. We acknowledge the importance of facilitating rapid guest entry, especially during busy periods or large events, since quicker access allows guests to fully enjoy the offerings of your venue or occasion. The check-in experience for nightclubs and events has never been more streamlined; simply find the guest's name and tap a button to validate their arrival. For even greater efficiency, you can use the code scanner to skip the manual search altogether! GuestQueue is designed to work on any device, requiring no extra app installations, and supports multiple devices at once without compromising performance. Whether you're using a smartphone, laptop, or tablet, the effectiveness of the guest check-in process remains consistently high. Furthermore, using GuestQueue guarantees a smooth experience not only for your staff but also for your guests, enhancing the overall event atmosphere. This focus on simplicity and speed ultimately contributes to a more enjoyable and memorable experience for everyone involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Company Facts

Organization Name

GuestQueue

Date Founded

2014

Company Location

United States

Company Website

www.guestqueue.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Event Check In

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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