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What is QLess?

QLess specializes in software solutions for appointment scheduling and queue management, enhancing the customer experience significantly. With their queue management software, customers have the flexibility to wait in places they prefer—be it at home, work, or even a nearby café—rather than in a packed waiting area. The process begins when customers enter a virtual queue through the online platform, where they receive estimated wait times and notifications that keep them informed as they approach the front. Additionally, their appointment scheduling software enables customers to book appointments and accommodates walk-ins based on available slots. As customers near their appointment time, QLess automatically queues them in the virtual line, ensuring a smooth transition. This interactive software facilitates communication between staff and customers, allowing clients to request more time if needed while also enabling staff to inform customers of any delays. This system not only streamlines the appointment process but also improves overall customer satisfaction by minimizing wait times and enhancing communication.

What is ACES for Business?

ACES for Business was founded with the intention of building dependable connections between service providers and their clients. The essence of thriving businesses is rooted in the trust they develop within their communities, which can be greatly improved through open and honest communication. Our mission is to foster a smooth relationship between business owners and their customers. Through our appointment reminder service, clients can feel confident and informed prior to the arrival of your team. This innovative system not only delivers vital information regarding the forthcoming visit but also includes a photograph of the employee who will be visiting their residence, thereby alleviating any concerns and boosting customer comfort with your service personnel. Moreover, our email reminder system is carefully crafted to reinforce trust and improve communication between your business and its clientele. Happy customers are a business's greatest asset, and ACES for Business enables you to collect insights through tailored surveys, ensuring you stay attuned to their experiences and expectations. By implementing these strategies, we aspire to assist businesses in flourishing while fostering enduring connections with their customers, ultimately enriching the overall customer experience.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

500.00/month
Free Trial Offered?
Free Version

Pricing Information

$39.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QLess

Date Founded

2007

Company Location

United States

Company Website

qless.com

Company Facts

Organization Name

ACES for Business

Date Founded

2012

Company Location

United States

Company Website

www.acesforbusiness.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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