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What is QSocialNow?

We transform unprocessed data into valuable insights, empowering you to make well-informed choices as you navigate through the digital realm. Our cutting-edge tools significantly boost the communicative effectiveness of both corporate and governmental organizations. Daily, we scrutinize over 200 million discussions and monitor more than 400 topics as they emerge in real time. This vast analysis generates upwards of 15,000 notifications and 300 comprehensive reports every day, utilizing a wide array of 3,200 analytical categories available in multiple languages. Our methodology employs over 600 filtering mechanisms to systematically categorize and fine-tune the information collected. With QNow, you can uncover what users are talking about on social media, recognize rising trends, and take proactive measures to prevent potential crises. Additionally, the platform allows you to evaluate the success of your communication initiatives while highlighting key opportunities for engaging in social conversations. You can conveniently set up alerts and utilize tailored dashboards that showcase essential metrics of the digital landscape, all of which are updated in real time to keep you in the loop. By harnessing these capabilities, you can revolutionize your engagement with the constantly shifting digital environment, ensuring you remain at the forefront of conversations that matter. This insight-driven approach not only fosters better decision-making but also enhances your overall strategic communication efforts.

What is Interactions Digital Roots?

With Interactions Digital Roots, you can effortlessly monitor, evaluate, and engage in conversations about your brand on social media through a unified platform. Our advanced artificial intelligence seamlessly gathers relevant customer interactions and insights from various online sources. Unlike traditional social listening and engagement tools that rely on user-set parameters and trending keywords to discover engagement opportunities, Digital Roots leverages AI to delve into social conversations and highlight the most impactful posts. This breakthrough eliminates the need for laborious manual searches, enabling you to concentrate on connecting with the most pertinent customers. Furthermore, by incorporating natural language processing and machine learning, our platform continually adapts, becoming more proficient at interpreting user behaviors and preferences over time, which guarantees that your engagement strategy stays effective. This not only boosts your brand’s visibility online but also cultivates stronger relationships with your audience, ultimately leading to increased customer loyalty and satisfaction. As you engage with your audience, you'll find more opportunities to refine your messaging and approach based on real-time insights.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QSocialNow

Date Founded

2010

Company Location

Argentina

Company Website

qsocialnow.com

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/social-customer-care/

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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