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What is Qualys PCI?

Achieving PCI compliance is crucial for any business that manages payment card information, whether through storage, processing, or transfer, but it presents notable challenges for security teams. The Verizon Payment Security Report (PSR) 2020 indicates that only 27.9% of organizations successfully attained full PCI compliance during their interim validation in 2019, a stark decline from 52.5% in 2017. As organizations' systems evolve and expand, maintaining compliance becomes increasingly challenging. Chief Information Security Officers (CISOs) encounter significant obstacles due to a lack of real-time visibility regarding assets and risks within their complex hybrid-IT environments. Additionally, the existence of disparate security solutions from multiple vendors leads to fragmented data, which complicates achieving a holistic view of overall PCI compliance and results in vulnerabilities within security and compliance initiatives. The absence of adequate automation further hinders security teams from keeping up with the demanding compliance requirements. To address these issues, the PCI Compliance Unified View dashboard presents a transparent depiction of compliance gaps and grants simplified access to pre-configured templates, profiles, and policies, streamlining the journey toward PCI compliance. By implementing this dashboard, organizations can not only refine their compliance strategies but also enhance their ability to mitigate vulnerabilities effectively, leading to a more secure operational framework. Ultimately, a proactive approach to compliance can foster trust with customers and partners alike.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

Media

Media

Integrations Supported

Delinea Cloud Access Controller
PremierCashier
Qualys WAS
anecdotes

Integrations Supported

Delinea Cloud Access Controller
PremierCashier
Qualys WAS
anecdotes

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualys

Date Founded

1999

Company Location

United States

Company Website

www.qualys.com/solutions/pci-compliance/

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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