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What is QueuePad?
Customers can effortlessly join the queue by scanning a QR Code found at your storefront or by navigating to a specific web URL using their mobile devices, which eliminates the necessity for downloading any applications. They simply need to use the web browser on their phones to view the queue status page, offering them real-time updates about their place in line. The QueuePad mobile application emphasizes social distancing, promoting a safer atmosphere for both patrons and employees. The user-friendly interface shows a list of individuals currently waiting, including their arrival times, estimated wait times, and any relevant notes regarding their requests. Furthermore, by tapping on a phone icon, users can easily make a call or send a text message to any customer in the queue. Customers have the option to choose from various services, each corresponding to a distinct queue, with a limit of three services active at one time. The system also has the capability to send automated SMS notifications to customers as they near the Nth position in line, assuming you possess a valid SMS Gateway API account and a reliable Wi-Fi connection. This feature significantly enhances the customer experience by keeping them updated without the need to be physically present, ultimately making their wait more pleasant and efficient. Additionally, by streamlining the queuing process, businesses can improve customer satisfaction and potentially increase repeat visits.
What is PwC Resolution Queue?
Resolution Queue is an innovative and flexible software tool crafted to streamline the management of healthcare accounts receivable (A/R) remediation workflows. A standout feature within Resolution Queue is Instilling Quality, a quality assurance component that delivers an impartial evaluation of user follow-up actions, ensuring that accounts receive the necessary attention efficiently. These capabilities can operate in tandem or be acquired separately, catering to your specific needs. Our extensive collaboration with healthcare providers has yielded crucial insights that guided the creation of Resolution Queue, facilitating the automation of the allocation and monitoring of A/R assignments to personnel, which in turn enhances cash collections and accelerates account resolutions. With Resolution Queue at your disposal, you can prioritize accounts based on your operational strategy. Work queues can be pre-configured or created spontaneously, drawing from a variety of data points such as payer details, account groups, outstanding debts, and account age, among others. By harnessing these tailored options, users can effectively navigate their A/R processes and significantly improve their financial performance. Ultimately, the adaptability of Resolution Queue allows for a personalized approach to managing healthcare finances, ensuring that each provider can meet their unique challenges head-on.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$19.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QueuePad
Company Location
Philippines
Company Website
www.queuepad.com
Company Facts
Organization Name
PwC
Date Founded
1998
Company Location
United Kingdom
Company Website
www.pwc.com/us/en/products/resolution-queue.html
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking