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What is QueueTix?
QTix (QueueTix)™ is a cutting-edge application for managing queues that incorporates a reservation system aimed at helping businesses conserve time and finances by removing the reliance on expensive and ineffective pagers, callbacks, and paper-based tracking for managing waitlists and bookings. This innovative tool enables organizations to efficiently manage queues and reservations, allowing employees to focus on providing high-quality service and driving revenue growth. In addition, QTix™ improves user convenience by permitting individuals to engage in other activities while waiting, with timely notifications sent to alert them when it's their turn. The adaptability of QueueTix™ makes it ideal for diverse industries, such as cafés, restaurants, retail outlets, healthcare facilities, financial institutions, amusement parks, and more. By offering a thorough solution for waitlist, booking, and queue management, QTix (QueueTix) significantly enhances customer satisfaction and streamlines business operations. As a result, it effectively decreases the likelihood of walkaways, lessens complaints, and diminishes no-show instances, leading to a notable increase in revenue and productivity for businesses. This revolutionary approach not only improves the overall customer experience but also cultivates a more effective and organized work setting, benefitting both staff and patrons alike. Ultimately, the implementation of QTix™ can lead to a transformative impact on how businesses interact with their customers and manage their operational activities.
What is Q Waits Business?
Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$37.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QTix
Date Founded
2014
Company Location
Australia
Company Website
queuetix.com
Company Facts
Organization Name
Boolean Array
Date Founded
2020
Company Location
Canada
Company Website
business.qwaits.com
Categories and Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking