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CloudTalkAre you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is R.E. Communications IP-PBX Premise based?
R.E. Communications specializes in an IP-PBX system powered by Asterisk that is compatible with standard SIP phones and offers an extensive array of features for settings ranging from a single phone to as many as 4000. These systems also support SIP trunking, enabling users to replicate the capabilities of a hosted solution while achieving considerable cost reductions per seat. For example, a configuration intended for 10 phones can function effectively with just 4 to 6 SIP trunks, which leads to significant savings compared to the costs associated with a hosted solution for an equivalent number of seats. This adaptability and efficiency make R.E. Communications’ solutions highly attractive to businesses seeking to enhance their communication frameworks while optimizing their budgets. Ultimately, such cost-effective and scalable options empower organizations to tailor their communication needs to their specific circumstances.
What is OpenSIPS?
OpenSIPS serves as an open-source SIP proxy/server capable of managing voice, video, instant messaging, presence, and a variety of other SIP extensions. This adaptable signaling SIP server is tailored for carriers, telecom operators, and ITSPs, offering solutions for a broad range of applications including Class 4 and Class 5 residential platforms, trunking and wholesale services, as well as enterprise and virtual PBX systems. It also functions effectively as a session border controller, application server, load balancer, and is utilized in call centers among many other applications. With the ability to handle high throughput, it supports tens of thousands of calls each second along with millions of concurrent connections, making it a favored option for numerous SIP use cases. The strength of OpenSIPS lies in its flexible routing and integration capabilities, enabling users to implement custom routing logic via routing scripts and a wealth of interfacing APIs. Featuring over 120 modules, it supports robust application development for SIP management, backend operations, and routing processes. Furthermore, the 3.2 version of OpenSIPS has received a comprehensive security audit, bolstering its safety and dependability for users. As a resilient framework, it not only caters to present requirements but also adapts and evolves to meet the ever-changing challenges within the telecommunications sector, ensuring its relevance for years to come. This commitment to continuous improvement underscores the importance of innovation in maintaining a competitive edge in the industry.
Integrations Supported
Ansible
Docker
Netdata
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
R.E. Communications
Company Location
United States
Company Website
www.recommunications1.com
Company Facts
Organization Name
OpenSIPS
Company Location
United States
Company Website
opensips.org