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What is RackNap?

The platform offers an extensive suite of tools to effectively manage partners, incorporating structures for commissions and discounts tailored for multi-tier partnerships, along with established thresholds and lock-in durations. Additionally, it features a Partner Dashboard for monitoring performance, provides white-labelled support integration, and implements a lead-lock mechanism to maintain steady engagement. Among its many functions are options for customer self-support, automated ticket assignment, SLA triggers, and an escalation matrix, all aimed at improving the support experience for users. Support ratings, a customer portal, an integrated knowledge base, and a notification system work cohesively to facilitate robust communication and easy access to resources. Intelligent support dashboards further optimize the process, while the platform offers a variety of pricing options, such as free, one-time, recurring, pay-per-use, and contract plans, all equipped with auto-renewal and usage-based pricing models. Users can modify pricing according to the billing cycle and the number of units purchased, as well as create bundled packages to encourage more substantial customer purchases. The system accommodates various currencies, tax configurations, rules, and multiple payment gateways to simplify the transaction process. Additionally, customers are granted the flexibility to upgrade or downgrade their cloud services straight from their panel, allowing them to customize their experience by selecting extra service add-ons as needed, which empowers them to tailor their service to meet individual needs. This level of customization not only enhances user satisfaction but also fosters loyalty by making it easier for customers to adapt their services as their requirements evolve.

What is AWS Cloud Control API?

AWS Cloud Control APIs provide developers with a robust suite of standardized CRUDL APIs, simplifying the administration of services in an intuitive and articulate manner. By utilizing these standardized APIs, developers can easily engage with AWS and third-party cloud resources listed in the AWS CloudFormation public registry. Moreover, the Cloud Control API enables partners to programmatically reveal new AWS features and services in alignment with their launch dates. This API simplifies the workflow for developers, allowing them to efficiently manage a variety of AWS and third-party resources through these uniform interfaces. For example, the CreateResource API allows for the effortless establishment of any supported cloud resource. In addition, the Cloud Control API evolves with the latest offerings from AWS, empowering Amazon partners to implement their solutions a single time, which grants them automatic access to new services and features without needing further integration. This streamlined approach not only boosts productivity but also greatly minimizes the complexities associated with cloud resource management, thereby making it easier for developers to focus on innovation. As a result, developers can dedicate more time to enhancing their applications rather than getting bogged down by intricate resource management tasks.

Media

Media

Integrations Supported

AWS CloudFormation
Amazon Web Services (AWS)
Pulumi
Red Hat Ansible Automation Platform
Terraform

Integrations Supported

AWS CloudFormation
Amazon Web Services (AWS)
Pulumi
Red Hat Ansible Automation Platform
Terraform

API Availability

Has API

API Availability

Has API

Pricing Information

$49 user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RackNap

Date Founded

2016

Company Location

India

Company Website

www.racknap.com

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/cloudcontrolapi/

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

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