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What is Racom?
Can you remember the dreams articulated in 1960s science fiction about the emergence of intelligent helpers to manage our shopping needs? That once-imagined future has now materialized. Chatbots have evolved into a groundbreaking solution to boost sales and enhance customer service on eCommerce sites. Our innovative product, Ra, is a testament to this transition. Elevate your sales and support capabilities merely through conversational interactions with your customers. This solution has been developed in collaboration with Marici Technology Solutions. Our Personal Assistant is tailored to guide customers throughout their online shopping experiences seamlessly. Additionally, we've rolled out an array of digital transformation tools, such as RaCom (an AI-powered Chatbot), Marici Integrations (a comprehensive system integration platform), Engage366 (an easy-to-use marketing automation tool), and Communer366 (a simple community engagement application), all designed to further empower your business. Each of these offerings is specifically created to improve customer satisfaction and optimize your operational processes, ensuring a holistic approach to business enhancement. Embrace these advancements to stay ahead in the competitive eCommerce landscape.
What is Outfindo?
Assist your customers in making informed product selections with an array of straightforward questions tailored to turn casual visitors into dedicated purchasers, leveraging well-researched guides supported by advanced analytics. By utilizing a set of customer-centric questions that replicate the in-store experience, you can offer a more immersive interaction compared to conventional filters or chatbots. Each component is consistently structured and translated, ensuring that key features are accompanied by comprehensive details to facilitate your customers' decisions. You will benefit from clear, smoothly integrated data directly from manufacturers, allowing you to focus more on business growth rather than data management. Furthermore, explore your customers' online behaviors more thoroughly with Beacon, which assesses insights to uncover trends in consumer decision-making across different product categories, ultimately streamlining the guidance process and enriching the customer journey from the moment they inquire to the point of purchase. This approach not only enhances customer satisfaction but also fosters loyalty, paving the way for repeat business over time, which is vital in today’s competitive marketplace. Therefore, adopting this strategy will not only attract new customers but will also solidify relationships with existing ones.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Helios Solutions
Date Founded
2006
Company Location
India
Company Website
www.heliossolutions.co/racom/
Company Facts
Organization Name
Outfindo
Company Location
Czech Republic
Company Website
www.outfindo.com
Categories and Features
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights