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What is RapidSOS?

Connecting crucial emergency information with public safety measures is of utmost importance. We offer cutting-edge solutions that empower public safety entities to leverage data from a range of interconnected devices and applications during emergencies. The RapidSOS Portal operates as a web-based interface that enables public safety organizations to oversee real-time incidents in their jurisdictions, providing access to training resources, management tools, and the latest information streams, such as security, telematics, and health data. A standout feature of the RapidSOS Portal, known as Jurisdiction View, offers a free service displaying active calls to an Emergency Communication Center (ECC) on a satellite map, which enhances the effectiveness of emergency response management by presenting crucial information about each caller. The design of the RapidSOS Portal focuses on equipping users with the necessary support and training materials to ensure they can effectively navigate its new features and data sources. Moreover, administrators within the organization have the capability to manage user permissions and control data access, thereby boosting operational efficiency among their teams. This comprehensive strategy is ultimately geared towards enhancing the effectiveness and outcomes of public safety responses, making communities safer and better equipped to handle emergencies.

What is Caliber Online RMS?

Cutting-edge cloud technology enables the Caliber Records Management System (RMS) to deliver essential information to front-line officers right when they need it most. This web-based RMS is built for quick implementation, offering outstanding data-sharing features while ensuring full compliance with both State and Federal NIBRS requirements. Over 11,000 professionals in public safety and private security benefit from Caliber Online RMS, which enhances their productivity and strengthens community service efforts. A newly launched aspect of the system, Community Self-Reporting, employs the innovative online RMS Custom Forms, providing a secure web portal for the public to report non-emergency incidents. This initiative not only encourages social distancing by reducing the necessity for in-person interactions between officers and citizens regarding minor incidents but also allows agencies to keep their officers available for critical situations, hence improving overall community support and safety. Moreover, this strategy cultivates a more robust connection between law enforcement and the communities they serve, fostering public engagement and building trust. By strengthening these relationships, agencies can create a safer environment that encourages collaboration between officers and community members.

Media

Media

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RapidSOS

Date Founded

2012

Company Location

United States

Company Website

rapidsos.com/public-safety-products/

Company Facts

Organization Name

Caliber Public Safety

Date Founded

1975

Company Location

United States

Company Website

caliberpublicsafety.com/records-management/

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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