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What is RapidSOS?

Connecting crucial emergency information with public safety measures is of utmost importance. We offer cutting-edge solutions that empower public safety entities to leverage data from a range of interconnected devices and applications during emergencies. The RapidSOS Portal operates as a web-based interface that enables public safety organizations to oversee real-time incidents in their jurisdictions, providing access to training resources, management tools, and the latest information streams, such as security, telematics, and health data. A standout feature of the RapidSOS Portal, known as Jurisdiction View, offers a free service displaying active calls to an Emergency Communication Center (ECC) on a satellite map, which enhances the effectiveness of emergency response management by presenting crucial information about each caller. The design of the RapidSOS Portal focuses on equipping users with the necessary support and training materials to ensure they can effectively navigate its new features and data sources. Moreover, administrators within the organization have the capability to manage user permissions and control data access, thereby boosting operational efficiency among their teams. This comprehensive strategy is ultimately geared towards enhancing the effectiveness and outcomes of public safety responses, making communities safer and better equipped to handle emergencies.

What is Desktop Alert?

Desktop Alert plays a crucial role in facilitating communication among emergency response teams across the country and various sectors by delivering urgent and important messages worldwide. It provides a suite of communication tools that guarantee essential information, such as threat notifications and corporate alerts, reaches users through various channels including computer screens, email, mobile devices, SMS, and large display systems or kiosks. Remarkably, Desktop Alert holds the distinction of being the only internal communications provider in the United States to receive the esteemed DISA security certification from the Department of Defense. Its diverse clientele features notable government organizations such as the US Department of Defense, NATO Enterprise Worldwide (as their exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Furthermore, the company caters to numerous corporate clients, which include giants like Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This exceptional status as a certified vendor highlights Desktop Alert's significant contribution to improving communication security and operational efficiency during critical incidents. The company's innovative approach to communication technology ensures that vital messages are delivered promptly, thereby enhancing overall situational awareness in emergencies.

Media

Media

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RapidSOS

Date Founded

2012

Company Location

United States

Company Website

rapidsos.com/public-safety-products/

Company Facts

Organization Name

Desktop Alert

Date Founded

2001

Company Location

United States

Company Website

www.desktopalert.net

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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