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What is Raydiant?

Businesses of all types can leverage the Raydiant Experience Platform to craft unforgettable experiences for both their customers and staff. Our versatile cloud-based solution simplifies the process of creating, managing, and scaling experiences across a range of locations, whether it's one site or many, all from a centralized platform. Users can select from an array of offerings, such as easy-to-install digital signage, interactive kiosks, a virtual agent designed for physical stores, or the SecondScreen solution tailored for office environments. Raydiant has revolutionized the customer interactions of numerous organizations, including well-known names like Wahlburgers, Ramada, Westin, Pizza Ranch, as well as prestigious educational institutions like Harvard, Princeton, and Yale, along with sports teams such as the Dallas Mavericks. By utilizing Raydiant, companies can ensure that their environments foster engagement and satisfaction, ultimately driving better results in the long run.

What is Geomant Wallboard?

Real-time and historical performance management solutions specifically designed for wallboards and agent desktops are crucial in today's call centers. By converting data into actionable insights, organizations can enhance their operational efficiency significantly. Optimizing workforce management is essential, as it empowers agents to be well-informed and self-managing in their roles. This strategy not only improves the overall customer experience but also delivers real-time performance metrics to adjust to changing demands effectively. Aligning all team members promotes a collaborative environment centered around providing outstanding service to customers. Whether agents are working remotely or in-office, a unified experience is essential for success. Achieving your operational objectives has never been more effective! Geomant Wallboard solutions excel at consolidating and displaying data from various sources. With certified connectors and extensive experience with multiple CRM platforms, we simplify processes for all stakeholders involved. Decision-makers are equipped with vital metrics across different platforms, offering a holistic view of operations. Furthermore, by granting your management team mobile access, they can effortlessly monitor business performance from any location, ensuring they stay connected and informed at all times. This enhanced level of accessibility revolutionizes management interactions with their teams and significantly boosts overall performance, paving the way for continued growth and success.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Teams
Salesforce
Avaya Cloud Office
Captivate
Clover
Google Calendar
Google Sheets
Inova
Instagram
LUIS
Poplar
PosterMyWall
ServiceNow
Simplifi Solutions
SinglePlatform
Slack
TYME kiosk
Walls.io

Integrations Supported

Microsoft Dynamics 365
Microsoft Teams
Salesforce
Avaya Cloud Office
Captivate
Clover
Google Calendar
Google Sheets
Inova
Instagram
LUIS
Poplar
PosterMyWall
ServiceNow
Simplifi Solutions
SinglePlatform
Slack
TYME kiosk
Walls.io

API Availability

Has API

API Availability

Has API

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Raydiant

Date Founded

2017

Company Location

United States

Company Website

www.raydiant.com

Company Facts

Organization Name

Geomant

Date Founded

1984

Company Location

United Kingdom

Company Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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