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Ratings and Reviews 0 Ratings
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What is RealityCharting?
The Apollo Root Cause Analysis™ methodology is built on foundational principles that assist individuals in developing effective approaches to problem-solving. When used in conjunction with the RC Pro® software, it facilitates a thorough, evidence-based understanding of any challenges faced. This deep insight into root causes and their impacts paves the way for solutions that are embraced throughout the organization. By fostering a collaborative environment among all stakeholders, the Apollo Root Cause Analysis™ method cultivates a unified perspective grounded in evidence regarding the issues at hand. This approach ensures that implemented solutions address confirmed causes, significantly reducing the likelihood of recurrence in the future. Furthermore, it streamlines the problem-solving process and provides trained professionals with the essential skills to address real-world challenges with greater efficacy. RC Pro, as a flexible root cause analysis software solution, can be tailored to meet the needs of businesses of all sizes across various industries. By leveraging RC Pro, organizations can strengthen and integrate their problem-solving capabilities, ultimately leading to more favorable results. In essence, the collaboration between Apollo Root Cause Analysis™ and RC Pro empowers teams to develop enduring solutions that promote ongoing improvement and innovation within the organization. As a result, the combined use of these tools not only enhances problem-solving efficiency but also fosters a culture of continuous learning and adaptation.
What is Mariner xVu?
The platform collects and consolidates information from a range of consumer devices, including set-top boxes, tablets, televisions, smartphones, wireless access points, and home gateways, to provide a thorough insight into the quality of service that customers experience. Through the xVu toolkit, intuitive dashboards and APIs are made available, allowing customer service representatives, engineers, field technicians, and customers to quickly diagnose problems and find solutions. Mariner is dedicated to improving the effectiveness, security, and ease of everyday work. Founded with the intention of building enterprise capabilities that nurture innovation and growth, Mariner combines strategy, personnel, and technology to facilitate meaningful and enduring changes. Our unwavering curiosity compels us to keep our customers' best interests at the forefront, ensuring we consistently focus on delivering value and assistance. Furthermore, we recognize that cultivating robust partnerships with our clients is crucial for achieving shared success and advancing our collaborative objectives.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$295.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RealityCharting
Date Founded
1991
Company Location
United States
Company Website
www.realitycharting.com
Company Facts
Organization Name
Mariner
Company Location
Canada
Company Website
www.marinerxvu.com
Categories and Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management