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What is Remark Office OMR?

Our software facilitates data collection and analysis through customizable forms that can be scanned using an image scanner or copier. The Remark Office OMR solution has garnered the trust of over 100,000 customers across diverse industries, successfully scanning and processing an immense volume of forms. Remark equips users with essential tools for obtaining prompt results. Our team has continuously listened to customer feedback over the years, crafting our products to ensure they are user-friendly while still providing an extensive array of features to fulfill varying requirements. By utilizing Remark Office OMR, researchers can significantly cut costs associated with scanning equipment, allowing them to focus more on their primary tasks. The software completely removes the need for manual data entry in surveys and evaluations, streamlining the scanning process with any image scanner, copier, or compatible device. Additionally, researchers benefit from the capability to quickly scan surveys and evaluations, thus saving valuable time while achieving precise results. Moreover, all collected data can be conveniently exported to formats such as Excel and Access, enhancing usability for further analysis. With Remark Office OMR, efficiency and accuracy in data handling are prioritized, making it an invaluable tool for researchers and organizations alike.

What is Customer.guru?

Conventional satisfaction surveys typically achieve a meager response rate of just 3% to 5% from customers. In contrast, our platform boasts significantly higher engagement rates, often between 40% and 60%. This exceptional performance is largely due to our effective follow-up strategies and a survey design that prioritizes both efficiency and user experience. We handle the optimization process on your behalf, making the feedback collection effortless. Moreover, our automated reports facilitate in-depth exploration of your data, enabling you to assess customer satisfaction across various dimensions, including the products purchased, the timing of initial purchases (such as during the holiday season or Black Friday), total order quantities, and geographic locations. The Net Promoter Score, a crucial metric for gauging customer loyalty that gained recognition in the Harvard Business Review in 2003, is now embraced by over two-thirds of Fortune 1000 companies. By simply uploading customer emails or establishing automated survey schedules, you can monitor the NPS for distinct customer segments over time. Additionally, you can utilize your insights by connecting with over 1,000 applications available on Customer.guru, broadening your opportunities for customer engagement and satisfaction evaluation. This thorough feedback approach not only strengthens customer relationships but also propels business growth as you make informed decisions based on comprehensive data analysis. Ultimately, harnessing these insights can lead to enhanced customer loyalty and increased profitability.

Media

Media

Integrations Supported

Easyflow
HPE Consumption Analytics
Integry
Wufoo
XYGATE SecurityOne
Zapier

Integrations Supported

Easyflow
HPE Consumption Analytics
Integry
Wufoo
XYGATE SecurityOne
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Contact Us
Free Trial Offered?
Free Version

Pricing Information

$10.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gravic

Date Founded

1979

Company Location

United States

Company Website

remarksoftware.com/products/office-omr/

Company Facts

Organization Name

Customer.guru

Date Founded

2016

Company Location

Czech Republic

Company Website

customer.guru

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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