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What is Devolutions Remote Desktop Manager?

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

What is DeskRoll Remote Desktop?

Provide remote assistance for a variety of operating systems, including mobile devices, from virtually any location. This service supports both PC and Mac users, allowing for secure access to computers whether you're in a café or a park. You can operate entirely within your web browser without the need to download any client software. Experience effortless and secure remote connectivity from any device and location—if you happen to forget a file on your home computer, you can easily connect and retrieve it using DeskRoll. It enables access and manipulation of remote desktops, file transfers, clipboard synchronization, keyboard shortcuts, built-in text chat, notifications for incoming support requests, and much more. This solution is designed to work effectively through firewalls, proxies, and NAT configurations. You can connect to remote desktops regardless of your network setup, which means there’s no requirement for VPNs or proxies, and you won’t need to open additional ports. Furthermore, you can deploy the DeskRoll application widely without user intervention, manage computer access with secondary accounts and user lists, review session logs, and enhance security through two-factor authentication. With such comprehensive features, remote support not only becomes efficient and secure but is also incredibly user-friendly, streamlining the entire process for both users and technicians alike.

Media

Media

Integrations Supported

Active Directory
BeyondTrust Password Safe
CyberArk Privileged Access Manager
Delinea Secret Server
Devolutions Hub
Devolutions Server
Keeper Security
Lansweeper

Integrations Supported

Active Directory
BeyondTrust Password Safe
CyberArk Privileged Access Manager
Delinea Secret Server
Devolutions Hub
Devolutions Server
Keeper Security
Lansweeper

API Availability

Has API

API Availability

Has API

Pricing Information

Single User: $349.99
Free Trial Offered?
Free Version

Pricing Information

$3.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Devolutions

Date Founded

2004

Company Location

Canada

Company Website

devolutions.net/remote-desktop-manager

Company Facts

Organization Name

Tomsk

Date Founded

2013

Company Location

United States

Company Website

deskroll.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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