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What is Remote Utilities?

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

What is OpenText Exceed?

OpenTextâ„¢ Exceedâ„¢ is a specialized remote access solution designed for Windows users who require the ability to operate graphically demanding Linux and UNIX applications, commonly utilized in CAD and CAM sectors. By providing a seamless integration between the Windows desktop and various operating systems such as UNIX, Linux, VMS, and IBM iSeries and z/OS, Exceed significantly improves usability. This powerful X Window server guarantees secure and reliable access to X Window applications from both Microsoft Windows machines and Citrix virtual desktops, functioning effectively over local area networks. Numerous software applications in industries like engineering, architecture, and product design depend on Linux and UNIX platforms that utilize the Linux X Window (X11) graphics technology. With Exceed, a Windows X Server empowers these graphical UNIX and X11 applications to function on standard Microsoft Windows systems, thereby eliminating the necessity for costly high-end graphical workstations. For organizations aiming to leverage such demanding software within a Windows environment, strong remote access solutions that enable efficient LAN connectivity are essential. Consequently, Exceed not only optimizes workflow processes but also aids companies in maximizing their resource efficiency, ultimately leading to enhanced productivity and cost savings.

Media

Media

Integrations Supported

IBM i

Integrations Supported

IBM i

API Availability

Has API

API Availability

Has API

Pricing Information

$99 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Remote Utilities Pty (Cy) Ltd.

Date Founded

2010

Company Location

Cyprus

Company Website

www.remoteutilities.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/specialty-technologies/connectivity/exceed

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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