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Ratings and Reviews 76 Ratings

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What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

What is Lightspeed Retail?

Oversee your inventory, suppliers, and team operations using a single retail platform. Lightspeed equips you with essential tools for growth and success, including user-friendly POS systems, ecommerce solutions, and sophisticated reporting capabilities. Enhance your operational efficiency and speed up your development with features designed for ease of use, robust payment options, and tailored workflows that simplify tasks for your team. You can rely on retail experts who are dedicated to your success, offering around-the-clock support. By integrating all your sales channels and storefronts, you can deliver a cohesive experience to customers at every interaction. Additionally, customizable reports are readily available, allowing you to gain immediate insights into your team's performance, product metrics, and sales data. With a consolidated POS platform and a payment system that adapts to your growing business needs, you can effectively manage multiple locations. Stay ahead in the dynamic and competitive retail environment by utilizing the latest tools, payment innovations, and integrations. This comprehensive approach not only boosts your current capabilities but also positions your business for future opportunities.

Media

Media

Integrations Supported

Mailchimp
QuickBooks Online
Tyro EFTPOS
Xero
7shifts
AbodeBooking
App4
ApparelMagic
Clear Spider
Fanplayr
Flipdish
MOBI
Marqii
Nominow
Now Book It
Sellr
Tapfiliate
Whistle Messaging
Ximble
ZEPIC

Integrations Supported

Mailchimp
QuickBooks Online
Tyro EFTPOS
Xero
7shifts
AbodeBooking
App4
ApparelMagic
Clear Spider
Fanplayr
Flipdish
MOBI
Marqii
Nominow
Now Book It
Sellr
Tapfiliate
Whistle Messaging
Ximble
ZEPIC

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$89.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Company Facts

Organization Name

Lightspeed

Date Founded

2005

Company Location

Canada

Company Website

www.lightspeedhq.com/pos/retail/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Apparel Management

Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management

Bakery

Accounting Management
Customer Management
Inventory Management
Labor Cost Calculator
Nutrition & Ingredient Labels
Nutrition Analysis
Production Management
Recipe / Formula Costing
Recipe / Formula Management
Sales History
Sales Management

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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