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What is Repcon Configurator?

Recently, a client contacted us to share that they had lost their leading technician, who opted to move to the automotive industry citing its performance-based pay as a key motivator for potentially greater income. At STIHL, we believe in the importance of tracking technician productivity and offering appropriate rewards; nevertheless, this traditionally involved store owners manually collecting information from paper tickets and entering it into spreadsheets. To address this challenge, we have improved the process by incorporating automation into RepairStorm. Additionally, any enhancements made on Repcon will take advantage of our platform's capabilities, which feature document management, version control, a 3D engine, rules engine, development and deployment environments, auto-generated forms, ERP integrations, and established processes and templates, all designed to fulfill diverse requirements without raising the operational costs associated with the company's usual applications. This holistic strategy not only boosts operational efficiency but also positions us to swiftly respond to the evolving demands of the market, ensuring that we remain competitive and relevant. As we continue to innovate, our commitment to supporting our clients and their needs remains unwavering.

What is RepairStorm?

Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49.88 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Semantic Systems

Date Founded

2002

Company Location

Spain

Company Website

www.repcon.es

Company Facts

Organization Name

RepairStorm

Date Founded

2008

Company Location

United States

Company Website

www.repairstorm.com

Categories and Features

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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