Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4,121 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,554 Ratings
    Company Website
  • CivicPlus Social Media Archiving Reviews & Ratings
    14 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Innsoft Reviews & Ratings
    16 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • Heimdal Endpoint Detection and Response (EDR) Reviews & Ratings
    54 Ratings
    Company Website
  • Semrush Reviews & Ratings
    5,668 Ratings
    Company Website
  • Simply Voting Reviews & Ratings
    24 Ratings
    Company Website
  • Lenso.ai Reviews & Ratings
    2 Ratings
    Company Website

What is ReputationDefender?

Your company merits a just and precise portrayal on the web. No matter the hurdles you face in the digital realm, ReputationDefender is ready to support you. We provide various services designed to protect your privacy, rectify misleading search results, and more. Take control of the information that surfaces when people look for you or your business on Google. Prevent outside entities from sharing your sensitive personal information online. Motivate your satisfied customers to post favorable reviews about their experiences. This will significantly boost your digital standing among prospective clients who are searching for local services. As personal interactions become increasingly important, the online reputation of your business is greatly shaped by consumer feedback that is specific to your location. Firms that accumulate a greater number of positive reviews usually enjoy improved rankings in online searches and mobile map displays. With the increasing influence of social media endorsements like “Visited by Friends,” it is crucial for businesses to leverage these connections. Therefore, actively managing your online presence is essential for building trust and credibility with your audience, ultimately leading to enhanced customer loyalty and business success.

What is BizRatings?

Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience. A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.

Media

Media

Integrations Supported

Google Business Profile
Autotask PSA
BrightGauge
ConnectWise PSA
Facebook
Instagram
LinkedIn
QuickBooks Online
QuickBooks Online Advanced
Salesforce
X (Twitter)
Xero

Integrations Supported

Google Business Profile
Autotask PSA
BrightGauge
ConnectWise PSA
Facebook
Instagram
LinkedIn
QuickBooks Online
QuickBooks Online Advanced
Salesforce
X (Twitter)
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gen Digital

Company Location

United States

Company Website

www.reputationdefender.com

Company Facts

Organization Name

BizRatings.com

Date Founded

2012

Company Location

United States

Company Website

www.bizratings.com

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives

Local Siren Reviews & Ratings

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)
ProvenExpert.com Reviews & Ratings

ProvenExpert.com

Expert Systems AG
DeleteMe Reviews & Ratings

DeleteMe

Abine
ReputationDefender Reviews & Ratings

ReputationDefender

Gen Digital