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Ratings and Reviews 0 Ratings
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What is RequestPro?
RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.
What is CODY Integrated Public Safety Software?
CODY provides a comprehensive software solution that goes beyond standard offerings by integrating implementation, project management, and continuous support from real professionals rather than automated services. Nearly 500 agencies across 20 states, including everything from small rural police departments to expansive state and federal organizations with varied functions, rely on their software. Centered on enhancing public safety, CODY’s software delivers enterprise-level features that users can access anytime and anywhere. CODY Anywhere is intentionally designed to be flexible, customizable, and scalable, effectively addressing the distinct requirements of law enforcement agencies of all sizes and types. This ensures that vital information is delivered to the appropriate individuals promptly, aiding in the efficient management and protection of resources. Furthermore, CODY’s dedication to offering personalized assistance alongside powerful software solutions solidifies its reputation as a dependable partner within the public safety landscape. By prioritizing user needs and adapting to evolving challenges, CODY continues to enhance its role in supporting those who serve and protect their communities.
Integrations Supported
Gemini 2.0
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RequestPro
Company Location
United States
Company Website
prarequests.com/features/
Company Facts
Organization Name
CODY Systems
Date Founded
1979
Company Location
United States
Company Website
www.codysystems.com/integrated-software-solutions