Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is RequestPro?
RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.
What is Enterpol Records Management System (RMS)?
The Enterpol Records Management System (RMS) is a vital part of our Enterpol Public Safety Solutions, allowing agencies to efficiently handle all aspects of a case in a straightforward way. It collects important information about people, vehicles, properties, images, and other pertinent details related to each case. Specifically designed to align with the natural progression of investigations, this powerful system guarantees that vital processes are not missed. Understanding that those in public safety may not have advanced technical skills, Enterpol RMS is designed to be intuitive, enabling users to operate it effectively without requiring any programming knowledge. Furthermore, Enterpol adheres to the requirements for Uniform Crime Reporting (UCR), National Incident-Based Reporting (NIBRS), Bureau of Indian Affairs (BIA), and University (CLERY) reporting, thus accommodating the unique needs of different states. For certain states, it also facilitates the electronic submission of NIBRS data, which further increases its usefulness for law enforcement agencies. By adopting this all-encompassing approach, Enterpol RMS not only simplifies case management but also bolsters the essential efforts of public safety professionals dedicated to maintaining the safety of their communities, making it an indispensable tool in modern law enforcement.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RequestPro
Company Location
United States
Company Website
prarequests.com/features/
Company Facts
Organization Name
Enterpol
Company Location
United States
Company Website
www.enterpol.com/products/records-management-system/