Reservations 9.0 vs. Civitfun

Reservations 9.0 is an all-encompassing software platform specifically designed for hotels, inns, bed and breakfasts, and campgrounds, facilitating seamless management of guest details, room or site availability, and supporting an endless array of room types and pricing structures. Users can create customized reports, invoices, confirmation documents, and check-in forms to suit their individual requirements. The built-in office calendar streamlines the tracking of staff schedules, holidays, and various administrative functions, thereby improving overall operational efficiency. With five different levels of security login permissions, users can also opt to disable login passwords entirely, offering greater flexibility in managing access control. The software allows for branding customization, including logos and a color-coded availability calendar, which aids in visualizing occupancy rates. Additionally, it simplifies financial management by automatically incorporating service charges or gratuities based on a defined percentage. Rates can be set on a per-person or per-night basis and can accommodate two distinct tax rates, ensuring pricing versatility. Moreover, users can create an unlimited number of rooms or sites, each available with either fixed or seasonal rates, while also tracking guest information, such as familial relationships and marketing analytics, along with a comprehensive history of their visits. This level of detail not only streamlines hospitality management but also enhances the overall guest experience, allowing businesses to foster stronger relationships with their clientele. By leveraging these features, establishments can optimize their operations and create a more personalized service environment.

Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.