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What is Resolve.ai?

Operates autonomously to handle routine alerts and actions, effectively reducing the chances of escalations and preventing employee burnout. It proactively adjusts thresholds and dashboards to prevent incidents before they occur and updates runbooks with each new event to maintain accuracy. This streamlined approach can free on-call engineers from as much as 20 hours of work each week, allowing them to concentrate on development projects. The system oversees all alerts, performs root cause analyses, resolves incidents, and guarantees a stress-free experience for on-call personnel. By automating both the root cause analysis and incident response processes, it has the potential to cut Mean Time to Resolution (MTTR) by as much as 80%. With detailed incident summaries and hypotheses readily available before users log in, response times improve drastically, leading to significantly better uptime. Onboarding is quick and straightforward, featuring production-ready AI that is secure and proficient in utilizing essential production tools akin to an experienced software engineer. Furthermore, it automatically maps the production environment, understands code, and tracks changes effortlessly without any need for prior training. This revolutionary method not only optimizes operations but also boosts team-wide productivity and fosters a collaborative atmosphere that encourages innovation and growth. Ultimately, it contributes to a more resilient and responsive operational framework.

What is BlackBerry Optics?

Our cloud-native BlackBerry® Optics provide extensive visibility and real-time on-device threat detection and remediation for your entire organization, achieving this in mere milliseconds. By employing our sophisticated EDR strategy, we effectively identify threats while significantly minimizing response times. This reduction can be crucial, potentially differentiating between a small security hiccup and a widespread, uncontrollable breach. Through AI-enhanced security and contextually aware threat detection protocols, you can accurately identify security threats and initiate automated responses on devices, leading to remarkable decreases in detection and remediation periods. Experience unmatched visibility with a cohesive, AI-powered security platform that presents a comprehensive overview of all endpoint activities across your enterprise, thereby bolstering your detection and response abilities for both online and offline devices. Furthermore, improve your threat-hunting efforts and root cause analysis with an intuitive querying language and the ability to retain data for up to 365 days, which facilitates in-depth investigations into security incidents. This methodology not only optimizes your security workflows but also strengthens your defenses against the ever-evolving landscape of threats, ensuring your organization remains vigilant and prepared. In an age where cyber risks are constantly changing, such robust measures are essential for maintaining trust and security within your operations.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
GitHub
Prometheus
Slack

Integrations Supported

Amazon Web Services (AWS)
GitHub
Prometheus
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolve.ai

Company Location

United States

Company Website

resolve.ai/

Company Facts

Organization Name

BlackBerry

Date Founded

1984

Company Location

Canada

Company Website

www.blackberry.com/us/en/products/unified-endpoint-security/blackberry-optics

Categories and Features

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

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