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What is Resolve.ai?

Operates autonomously to handle routine alerts and actions, effectively reducing the chances of escalations and preventing employee burnout. It proactively adjusts thresholds and dashboards to prevent incidents before they occur and updates runbooks with each new event to maintain accuracy. This streamlined approach can free on-call engineers from as much as 20 hours of work each week, allowing them to concentrate on development projects. The system oversees all alerts, performs root cause analyses, resolves incidents, and guarantees a stress-free experience for on-call personnel. By automating both the root cause analysis and incident response processes, it has the potential to cut Mean Time to Resolution (MTTR) by as much as 80%. With detailed incident summaries and hypotheses readily available before users log in, response times improve drastically, leading to significantly better uptime. Onboarding is quick and straightforward, featuring production-ready AI that is secure and proficient in utilizing essential production tools akin to an experienced software engineer. Furthermore, it automatically maps the production environment, understands code, and tracks changes effortlessly without any need for prior training. This revolutionary method not only optimizes operations but also boosts team-wide productivity and fosters a collaborative atmosphere that encourages innovation and growth. Ultimately, it contributes to a more resilient and responsive operational framework.

What is HCL iAutomate?

HCL iAutomate is a part of the HCLSoftware AI & Intelligent Operations suite, specifically within the Infrastructure Automation and Orchestration sector. This intelligent runbook automation solution merges artificial intelligence with automation to streamline and enhance the lifecycle of enterprise IT operations. By utilizing technologies such as machine learning and natural language processing, it effectively identifies problems, suggests solutions, and triggers automated fixes, enabling a seamless zero-touch automation experience. Moreover, it facilitates comprehensive incident resolution and task automation throughout the entire infrastructure and application landscape, leveraging an extensive library of over 3400 configurable and reusable runbooks. This innovation not only enhances operational efficiency but also significantly reduces the manual effort required for IT management tasks.

Media

Media

No images available

Integrations Supported

Amazon Web Services (AWS)
BMC Helix Remedyforce
Cherwell Software
GitHub
HCL BigFix
HCL SX
Jira
Microsoft System Center
Prometheus
ServiceNow
Slack
Zenoss

Integrations Supported

Amazon Web Services (AWS)
BMC Helix Remedyforce
Cherwell Software
GitHub
HCL BigFix
HCL SX
Jira
Microsoft System Center
Prometheus
ServiceNow
Slack
Zenoss

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolve.ai

Company Location

United States

Company Website

resolve.ai/

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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