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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is RetentionEngine?
RetentionEngine provides a cancellation workflow designed to collect important insights into why customers leave, focusing on retaining them and identifying engagement trends with your service. Understanding the perspectives of dissatisfied customers is vital for improvement—key aspects include identifying what went wrong, who faced issues, and what might entice them to stay. These crucial inquiries are what RetentionEngine helps address and fine-tune. Remarkably, a significant 80% of customers believe that there were steps a business could have taken to prevent their departure. Moreover, your current customers can act as influential advocates, and adverse cancellation experiences can rapidly disseminate among prospective clients. As churn rates rise, RetentionEngine proves invaluable in saving time and preserving your revenue. Our dedication allows you to concentrate on what truly counts! With a simple integration into your subscription model, you can quickly begin leveraging our platform. RetentionEngine is uniquely positioned as the only no-code, AI-powered offboarding tool specifically designed to enhance customer retention, save time, and increase revenue while also improving overall customer satisfaction. Furthermore, using our platform will equip you with a richer understanding of customer behaviors, informing your future strategies for greater effectiveness. This comprehensive approach not only benefits your business but also fosters a more loyal customer base.
What is Kin Calendar?
Kin.today presents the ultimate calendar solution you’ve been longing for, built upon a solid infrastructure that supports the Kin calendar core. You can relax knowing we handle everything for you; just check your Kin and focus on enjoying life. Although we could have prolonged a beta phase or sought funding without a clear business strategy, that approach didn’t align with our vision, as it would have necessitated compromises we’re not willing to make. To ensure you can experience Kin.today without any financial commitment, we are offering February and March for free, although a substantial waitlist exists, and we will be sending out more invites each week. Once this trial concludes, we will move to a subscription model featuring various options, including free access for contributors and sponsored features, so feel free to email us for further details. We are thrilled to introduce a tool that will not only enhance your daily routine but also streamline your scheduling tasks, making life a little easier for you. Embrace the change and take full advantage of what Kin.today has to offer!
Integrations Supported
Bold Subscriptions
Chargebee
Cratejoy
Eventbrite
Facebook
GitHub
Meetup
Microsoft 365
Recharge
Recurly
Integrations Supported
Bold Subscriptions
Chargebee
Cratejoy
Eventbrite
Facebook
GitHub
Meetup
Microsoft 365
Recharge
Recurly
API Availability
Has API
API Availability
Has API
Pricing Information
$59 per month
Free Trial Offered?
Free Version
Pricing Information
€2 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RetentionEngine
Date Founded
2020
Company Website
www.retentionengine.com
Company Facts
Organization Name
Kin Calendar
Company Website
kin.today/
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Categories and Features
Calendar
Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement