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What is Review Ninja?

Review Ninja effectively integrates with various social media channels, simplifying the communication flow between businesses and their clientele while improving overall efficiency. This innovative tool empowers users to manage customer interactions with features aimed at enhancing brand credibility and visibility across prominent review platforms. The user-friendly dashboard provides real-time analytics on your listings, customer engagements, and performance metrics. We enable you to elevate positive customer testimonials online by automatically directing happy clients to the most influential review sites. The easy-to-navigate dashboards from Review Ninja allow for effortless tracking of changes and trends related to your business. This all-in-one platform lets you access every client interaction in one convenient location, facilitating prompt replies without requiring extensive time commitments. Furthermore, your dashboard presents a concise yet enlightening overview of customer opinions, providing valuable insights into your company's reputation. By leveraging Review Ninja, businesses can refine their engagement tactics and cultivate deeper relationships with their audience, ultimately driving greater customer satisfaction and loyalty. As a result, companies not only improve their online presence but also create a more responsive and customer-focused approach.

What is Rannkly?

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

Media

Media

Integrations Supported

Agoda
Facebook
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
MakeMyTrip
Swiggy
Tripadvisor
Unsplash
WhatsApp
X (Twitter)
Zomato

Integrations Supported

Agoda
Facebook
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
MakeMyTrip
Swiggy
Tripadvisor
Unsplash
WhatsApp
X (Twitter)
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Review Ninja

Date Founded

2017

Company Location

United States

Company Website

review.ninja/

Company Facts

Organization Name

Rannkly

Date Founded

2021

Company Location

India

Company Website

www.rannkly.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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