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What is Rhapsody?

Rhapsody is meticulously designed to keep pace with the dynamic trends in the hospitality industry, especially catering to the requirements of service apartments. The seamless integration of golf course management and hotel administration is executed with precision. Management has access to Point of Sale systems that deliver comprehensive sales and operational reports to enable in-depth analysis. In addition, the catering and banquet functionalities, such as menu assessments and vital tools, facilitate effective cost management and calculations. Moreover, Rhapsody’s innovative technology empowers hotels to engage with guests from the point of booking and sustain that connection even post-departure, nurturing a meaningful relationship. This holistic strategy not only allows hotels to respond to the evolving demands of the hospitality sector but also significantly enhances the overall guest experience, ensuring long-term loyalty. In a competitive market, such adaptations are crucial for success and sustainability.

What is OPERA Central Sales?

Oracle Hospitality OPERA Central Sales is specifically crafted to meet the requirements of a hotel's regional or global sales teams, featuring a lead-sending functionality that facilitates the communication of potential business opportunities to selected hotels. Users can effortlessly analyze year-to-date performance data for particular accounts or structures via the account production dashboard. By determining the forecast potential for an account, users can explore anticipated production more thoroughly, with comprehensive displays categorized by property, month, and specific days. Additionally, it encompasses customer and contact management functionalities, an account performance summary segmented into group and individual outputs, as well as lead management capabilities. The system is also designed to support FIT (negotiated) contracts and offers a detailed overview of room and function space inventory. Aimed at optimizing the sales process for extensive hotel chains, Oracle Hospitality OPERA Central Sales Cloud Service functions as a centralized platform for both regional and national sales teams. Furthermore, its seamless integration with Oracle Hospitality OPERA Property Cloud Service enables sales managers to quickly access critical account information, thus enhancing their operational efficiency. This streamlined approach ultimately fosters stronger sales strategies and informed decision-making, contributing positively to the growth of the hotel chain. Overall, the system not only simplifies processes but also empowers sales teams to maximize their effectiveness in a competitive industry.

Media

Media

Integrations Supported

Duve
InTouch Data
MeetingPackage
OPERA Cloud PMS
Whistle Messaging

Integrations Supported

Duve
InTouch Data
MeetingPackage
OPERA Cloud PMS
Whistle Messaging

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Realta Chakradarma

Date Founded

1983

Company Location

Indonesia

Company Website

realta.co.id/hospitality-system/

Company Facts

Organization Name

Oracle Hospitality

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/products/opera-central-sales.html

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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