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What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

What is MercuryTel?

MercuryTel delivers a unique combination of telecommunication solutions, state-of-the-art technology, and skilled professionals, all bolstered by our outstanding PhonePro support, positioning it as the perfect business phone service you've been seeking. This service is fully flexible, catering to the needs of both small and large enterprises, and is packed with an array of features while remaining affordable. Your service plan encompasses local and long-distance calling, features Cisco®, Mitel®, and Yealink® digital phones, and includes unlimited assistance, all for a set monthly price. Historically, the only way to obtain advanced features was to invest in a personal phone system, which can be excessively costly! Furthermore, as technology evolves, the upkeep of these systems may incur high repair costs and necessitate upgrades, often leading to extra charges from dealers for any modifications. In contrast, MercuryTel eliminates the need for purchasing a phone system, offering all features transparently without any hidden charges! This ensures that your business not only cultivates a more professional presence but also boosts communication efficiency and productivity, all while sidestepping the substantial costs that come with conventional phone systems. By choosing MercuryTel, you will not only enhance your operational capabilities but also future-proof your communication strategy, setting your business up for sustained success.

Media

Media

Integrations Supported

Microsoft Outlook
Active Directory
Apptivo
Cisco Secure Cloud Analytics
CloudBlue PSA
Constant Contact
Electric
ElectroNeek
Gravity Data
HaloPSA
HubSpot Operations Hub
Odoo
Prodoscore
Resemble AI
RingCentral Webinar
SalesExec
Workato
Zapier
Zoho Desk
Zoho One

Integrations Supported

Microsoft Outlook
Active Directory
Apptivo
Cisco Secure Cloud Analytics
CloudBlue PSA
Constant Contact
Electric
ElectroNeek
Gravity Data
HaloPSA
HubSpot Operations Hub
Odoo
Prodoscore
Resemble AI
RingCentral Webinar
SalesExec
Workato
Zapier
Zoho Desk
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$10.40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Company Facts

Organization Name

Mercury Network

Date Founded

1996

Company Location

United States

Company Website

mercury.net/phone-business.php

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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