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What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

What is RingCasting?

RingCasting® is a groundbreaking automated voice broadcasting solution crafted to improve communication effectiveness. This service automatically dials a specified list of phone numbers and conveys a pre-recorded message to the recipient upon answering. In cases where the call is not answered, the message can be left on voicemail if that option is chosen. Some clients prefer that messages are sent only to those who answer, while others opt for messages to reach voicemail exclusively, avoiding live responses entirely. By leveraging RingCasting® Voice Broadcast, businesses can avoid the cumbersome process of manually dialing each number and repeating the same message, thus conserving valuable time. The automated system has the capability to reach thousands of numbers each day, making it an ideal choice for organizations eager to enhance their outbound communication strategies. Companies that strive for reliable and articulate voice message distribution on a large scale will discover that RingCasting® Voice Broadcast is an indispensable asset for their outreach initiatives. This service not only streamlines communication but also ensures that messages are delivered effectively and efficiently to the desired audiences, maximizing the impact of their outreach. As a result, organizations can focus on their core activities while maintaining high-quality communication with their stakeholders.

Media

Media

Integrations Supported

Bitrix24
Bliro
CallFinder
Constant Contact
Desktop.com
Gong
Halo Service Desk
HaloITSM
Known Factors
Odoo
Okta
REIPro
Raklet
Resemble AI
Retently
RingCentral Video
SmartAdvocate
Smokeball
Zendesk
Zoho Desk

Integrations Supported

Bitrix24
Bliro
CallFinder
Constant Contact
Desktop.com
Gong
Halo Service Desk
HaloITSM
Known Factors
Odoo
Okta
REIPro
Raklet
Resemble AI
Retently
RingCentral Video
SmartAdvocate
Smokeball
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Company Facts

Organization Name

VoiceLogic

Date Founded

1996

Company Location

Canada

Company Website

voicelogic.com/ringcast/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

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