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What is Riverbed NetIM?

The health of the infrastructure that supports your essential applications is vital for the seamless delivery of those applications. When infrastructure encounters a failure, it can directly result in disruptions to application functionality. Moreover, this infrastructure is not static; it often experiences constant changes in its configuration and structure. Consequently, IT teams must adopt a proactive approach to manage and monitor their IT infrastructure, enabling them to detect performance issues, chart application network paths, produce network diagrams, oversee configuration changes, and address infrastructure-related challenges effectively. By employing diverse techniques such as SNMP, WMI, streaming, CLI, traps, syslog, and synthetic testing, organizations can achieve a thorough understanding of their enterprise infrastructure's performance. Furthermore, implementing native health scoring can swiftly identify which devices and locations are suffering from performance degradation, allowing for quick resolution of issues. This holistic strategy not only enhances the resilience of the IT environment but also fosters greater operational efficiency, ultimately supporting the organization's goals. Therefore, prioritizing infrastructure health is essential for maintaining the overall success of application delivery.

What is Acknowledge Proactive Monitoring (APM)?

APM serves as a versatile monitoring software-as-a-service solution designed specifically for information and communication technology (ICT) environments, featuring five essential capabilities. Firstly, its monitoring function assesses the health and performance of ICT systems without reliance on the supplier. Secondly, it provides environmental and status visualization through detailed maps and network schematics. Moreover, it offers a comprehensive vulnerability scan that effectively reveals potential security risks and weaknesses. Additionally, APM facilitates an overview of all ICT assets, including hardware and software configurations, along with a specialized feature for maintaining backups of network device configurations. Finally, it generates performance and availability reports for ICT systems over specified timeframes. With the ability to connect to on-premise, private, or public cloud environments, APM integrates data from various sources and platforms, ensuring users benefit from a cohesive, actionable interface.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per object per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Riverbed

Date Founded

2002

Company Location

United States

Company Website

www.riverbed.com/products/netim/

Company Facts

Organization Name

Acknowledge Benelux B.V.

Date Founded

1995

Company Location

The Netherlands

Company Website

www.acknowledge.nl/en/it-services/software-as-a-service/proactive-it-monitoring/

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

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