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What is RootCause?

Record user sessions to easily reproduce JavaScript errors without having to ask for details from the user. Check out a demonstration in our interactive sandbox. RootCause provides a robust set of tools to effectively track and recreate errors within websites and applications. Thanks to the built-in recording feature, you will have an accurate record of user interactions. After capturing an error, you can simply go to the web-based Replay Studio to replay the session and recreate the error with a single click. This feature removes the hassle of sifting through complex call stacks or lengthy logs in your bug-tracking efforts. Furthermore, by using the Feedback button, you can collect user feedback on visual, usability, or rendering problems, which will help you enhance the overall user experience. This all-encompassing strategy not only simplifies error management but also fosters better communication with users about possible issues, ensuring that their concerns are addressed promptly. Emphasizing user feedback further enriches the development process and contributes to a more polished final product.

What is Luciq?

Luciq is a cutting-edge mobile observability platform driven by artificial intelligence, specifically designed for app developers and enterprises to seamlessly monitor, diagnose, and improve mobile applications. This all-encompassing solution combines features like bug reporting, crash analytics, session replay, and performance monitoring into a single SDK that supports various platforms, including Android, iOS, web, and hybrid applications. Users can gather a wealth of data such as device logs, network traces, annotated screenshots, videos, and user feedback, while the machine learning component automatically links events and errors, allowing teams to prioritize issues based on their significance. By delivering insights into user sessions where problems arise, developers can easily replicate defects through session replay and accelerate the resolution process with integrations to tools like JIRA, Slack, Zapier, and Zendesk. Luciq's "Agentic Mobile Observability" approach not only emphasizes critical issues but also uncovers possible root causes and recommends solutions, which empowers teams to enhance their productivity, stabilize applications, and elevate the overall user experience. As a result, this platform revolutionizes how teams navigate mobile app development and ongoing maintenance, thus ensuring they remain proactive in addressing potential obstacles. With Luciq, organizations can cultivate a more responsive and adaptive approach to their mobile application strategies.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Android
Apple iOS
Asana
Azure DevOps
Datadog
GitLab
Google Cloud Identity
Grafana
IBM Instana
Microsoft Teams
Okta
OneLogin
Opsgenie
PagerDuty
React
ServiceNow
Shortcut
Teamwork CRM
Zapier

Integrations Supported

Amazon Web Services (AWS)
Android
Apple iOS
Asana
Azure DevOps
Datadog
GitLab
Google Cloud Identity
Grafana
IBM Instana
Microsoft Teams
Okta
OneLogin
Opsgenie
PagerDuty
React
ServiceNow
Shortcut
Teamwork CRM
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bryntum

Date Founded

2009

Company Location

Sweden

Company Website

therootcause.io

Company Facts

Organization Name

Luciq

Company Location

United States

Company Website

www.luciq.ai/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

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