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What is Rupert?

Rupert's no-code custom alerts empower you to effortlessly uncover valuable insights, anomalies, or exceptions that are significant to you and deliver them directly to Slack. Leverage the potential of your data warehouse or BI dashboards with Rupert's flexible monitoring and alerting solutions that require no coding skills. Within just a few minutes, you can set up monitoring for any metric or event that piques your interest. By implementing dynamic thresholds, you can merge multiple rules to design more impactful alerts suited to your specific requirements. You can further enhance alerts by applying breakdowns and filters to attain the desired granularity or data segmentation. Choose from an array of options, including period-over-period comparisons, moving averages, anomaly detection, and much more from our comprehensive no-code trigger library. Alerts will provide complete context, as you have the ability to easily incorporate additional data from your warehouse alongside the monitored metric or event. Additionally, you can embed programmable action buttons within alerts, enabling you to create custom URLs or leverage native integrations with platforms such as Jira and Salesforce. This thorough approach guarantees that your alerts are not only informative but also actionable, facilitating improved decision-making processes. Ultimately, Rupert’s solutions simplify the way you interact with data and keep you informed in real-time.

What is Alert Catcher?

Optimize Incident Notifications with Alert Catcher, which streamlines the merging and automation of alerts from critical systems such as SIEM and EMS. Users have the ability to customize notifications to fit their preferences, while the escalation process effectively creates tickets within Jira Service Desk. This solution is particularly advantageous for the Information Security Management team, Jira Service Desk platform administrators, and those overseeing applications from outside information systems. Additionally, IT and software development teams benefit from a tailored endpoint for incident creation and updates, incorporating specific restrictions for these processes and allowing for the aggregation of incidents based on predefined criteria to generate problems. With a variety of connection types for third-party systems and the potential for workflow enhancements in Jira, Alert Catcher also enables bi-directional integrations. The system is crafted to seamlessly connect with an extensive range of SIEM and EMS platforms, ensuring that it effectively captures requirements from external sources by introducing a new component referred to as a connection. This comprehensive approach not only boosts operational efficiency but also fosters better collaboration across different departments, ultimately leading to a more cohesive incident management process.

Media

Media

Integrations Supported

Amazon Redshift
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SQL
Salesforce
Slack
Snowflake
Tableau

Integrations Supported

Amazon Redshift
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SQL
Salesforce
Slack
Snowflake
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$10 per user, one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rupert

Company Location

United States

Company Website

www.hirupert.co

Company Facts

Organization Name

Softlist

Date Founded

2004

Company Location

Poland

Company Website

alertcatcher.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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