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What is SABA F&B Ordering?

Improve guest satisfaction by allowing them to place orders for food and drinks straight from their personal mobile devices. As online ordering services like Uber Eats and Deliveroo become increasingly popular, many prefer to enjoy their meals from home instead of depending on hotel room service. Our mission is to revolutionize that dining experience. Our cutting-edge digital food and beverage platform provides hotels and properties with an intuitive online ordering system, enabling guests to browse menus and place orders at their own pace from their devices. Whether relaxing by the pool or winding down after a long day, guests can conveniently order meals and drinks from almost any location. This added flexibility allows guests to make choices without feeling hurried, which often encourages them to delve deeper into the menu and potentially order more items. Our platform also supports menu exploration in multiple languages, further increasing accessibility. Studies show that digital ordering can elevate average check amounts by 8-23% compared to conventional phone orders, benefiting both guests and establishments. This transformation not only enhances the guest experience but also significantly boosts revenue for businesses, creating a more satisfying and profitable environment for all involved. In essence, the integration of this technology fosters a more enjoyable stay for guests while simultaneously optimizing operational success for properties.

What is HotelX?

HotelX is a cutting-edge digital solution specifically crafted for the hotel sector, delivering an extensive array of software capabilities. It effectively links all participants—including businesses, individuals, devices, data, and workflows—in real-time. This platform supports online reservations and enhances cooperation among travelers, hotel staff, travel agencies, and corporate customers. One of its key features is the Guest App, which allows hotel guests to access services conveniently, anytime and anywhere they wish. Furthermore, HotelX improves hotel operations through a sophisticated mobile property management system (PMS), optimizing processes like check-ins, check-outs, housekeeping, and the management of various sales points through seamless integration. The management application is tailored to elevate operational efficiency, enabling teams to focus on delivering outstanding customer service. Users can easily obtain actionable performance analytics directly on their smartphones, and the introduction of digital payment options helps reduce cash leakage and its associated risks. In summary, HotelX not only revolutionizes the hospitality experience for service providers but also enhances the overall satisfaction of guests, making every stay more seamless and enjoyable. This platform stands out as a crucial tool for modernizing hotel management and guest interaction, paving the way for a more connected and responsive hospitality industry.

Media

Media

Integrations Supported

Knowcross
Maxio
Oracle Hospitality Reporting and Analytics

Integrations Supported

Knowcross
Maxio
Oracle Hospitality Reporting and Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SABA Hospitality

Date Founded

2017

Company Location

China

Company Website

sabahospitality.com/f-b-platform/

Company Facts

Organization Name

IFCA MSC

Company Location

Malaysia

Company Website

ifca.asia/solution-hotelx/

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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