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What is SAP Customer Consent?

SAP's Enterprise Consent and Preference Management provides businesses with the tools necessary to build customer relationships based on transparency and autonomy through effective consent management strategies. By adopting SAP's advanced solutions, organizations can foster trust with their clientele by offering them the transparency and control over their personal data that is increasingly demanded by today's consumers. This strategy not only promotes confidence among users but also aids in meeting various data protection laws such as GDPR, CCPA, and LGPD. With SAP's platform, companies can seamlessly manage customer consent, preferences, and data from a unified, centralized location. The system facilitates the clear communication of consent requests that pertain to terms of service, privacy policies, cookie usage, and marketing communications. Moreover, it supports the collection, organization, and monitoring of consent and preferences in accordance with regional standards, maintaining a thorough repository that provides access to a detailed history or audit log for accountability and oversight. By employing this comprehensive management framework, organizations not only improve customer engagement but also cultivate a culture that prioritizes compliance and honors customer decisions, thereby enhancing overall satisfaction. Ultimately, this strategic approach positions companies to thrive in an increasingly data-conscious marketplace.

What is OneTrust Consent & Preferences?

OneTrust's Consent & Preferences solution enables organizations to establish trustworthy digital interactions by streamlining the process of managing consent and preferences, thereby enhancing transparency for consumers while complying with global privacy regulations. This innovative solution empowers businesses to assess their websites and applications for cookies and tracking technologies, implement governance over digital tracking practices, and provide customized consent experiences using adaptable templates. By giving users greater control over their consent and preferences, OneTrust not only improves personalized communication but also reinforces data privacy with every engagement, ultimately building a foundation of trust and loyalty between brands and their customers. Additionally, this strategy not only satisfies regulatory obligations but also nurtures a stronger connection between users and businesses, resulting in ongoing engagement and a more loyal customer base. Ultimately, companies that prioritize these aspects can expect to see long-term benefits in customer retention and satisfaction.

Media

Media

Integrations Supported

Data Secure
OneTrust Privacy Automation
OneTrust Tech Risk and Compliance
SAP Store
Skypher
TYPO3

Integrations Supported

Data Secure
OneTrust Privacy Automation
OneTrust Tech Risk and Compliance
SAP Store
Skypher
TYPO3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/customer-consent.html

Company Facts

Organization Name

OneTrust

Date Founded

2016

Company Location

United States

Company Website

www.onetrust.com/solutions/consent-and-preferences/

Categories and Features

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Categories and Features

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

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