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What is SERVICE MANAGER?

The SERVICE MANAGER consolidates various elements of customer management, such as proposals, work orders, scheduling, invoicing, and accounts receivable, into one all-encompassing software platform. By utilizing In-The-Field Inspections, Calendar Scheduling, and Field Invoicing offered through e-finity Mobile Solutions, businesses can leverage the most efficient Total Service Solution available today! The primary objective is to minimize administrative costs, improve scheduling efficiency, effectively monitor work orders, manage inspection reports, and boost sales profitability, all while maximizing revenue opportunities. Choosing to invest in The SERVICE MANAGER can significantly enhance your business operations. e-finity also functions as a form-based inspection tool, where forms outline various devices alongside a series of questions for inspectors to complete. Inspectors can address these questions by selecting from a list of valid answers or by entering text, numbers, or dates. Additionally, auto-answer features facilitate responses for Yes/No or Pass/Fail questions, with built-in rules that automatically flag any deficient responses. This not only streamlines the inspection process but also significantly improves data accuracy and boosts overall operational efficiency, ultimately leading to a more productive work environment.

What is Oneserve?

With demand surpassing supply, numerous organizations are struggling to fill skilled trades positions. Consequently, these companies must explore alternative strategies to enhance the efficiency of their current workforce. Clients utilizing our field service management software typically observe productivity boosts ranging from 25% to 60%. To assist you in evaluating how Oneserve can elevate your team's performance, we have developed a Resource Calculator. This software serves as an essential tool for swiftly connecting and organizing remote teams in a streamlined manner. Oneserve's service software stands out as a frontrunner in the market, enabling real-time sharing, updating, monitoring, and tracking of knowledge and information. This capability enhances business operations and significantly improves the customer experience. Additionally, our mobile application is tailored for employees who are frequently on the go, allowing them to efficiently manage their schedules and workloads, ultimately resulting in outstanding customer service. By adopting such innovative tools, organizations can not only cope with the current labor challenges but also pave the way for future growth and success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bluelight Software

Date Founded

1986

Company Location

United States

Company Website

www.bluelightsw.com/ServiceManager.html

Company Facts

Organization Name

Oneserve

Date Founded

2010

Company Location

United Kingdom

Company Website

www.oneserve.co.uk

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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