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What is SERVTRAC?

SERVTRAC is a powerful software platform specifically created to oversee field service operations for providers of commercial equipment, including distributors and manufacturers. This innovative solution offers users essential tools to boost and assess multiple facets like the efficiency of mobile workforces, levels of customer satisfaction, and the success rate of service calls. Technicians gain swift access to important resources, such as warranty checks, service records, technical manuals, and parts availability, which empowers them to provide exceptional service to clients. By optimizing these workflows, SERVTRAC not only enhances operational performance but also fosters greater customer interaction and loyalty. Ultimately, this software stands as a vital asset for companies aiming to elevate their service delivery standards.

What is Mize Field Service Management?

Mize Field Service Management software empowers manufacturers and their service partners to enhance service efficiency, boost technician productivity, and drive profitability in their service operations. By ensuring that technicians possess the necessary expertise and parts at the time of service, Mize FSM significantly improves product uptime. Additionally, it enables companies to capitalize on revenue opportunities through service contracts, maintenance agreements, and the sale of parts and accessories. This comprehensive Field Service Management solution uniquely connects with customers while streamlining the mobilization of service technicians and overseeing all service-related processes. Furthermore, Mize FSM enhances the management of inspections, warranties, service contracts, and parts, ultimately leading to a more cohesive service strategy.

Media

Media

Integrations Supported

Microsoft Excel
PayPal
RoboDK
Salesforce

Integrations Supported

Microsoft Excel
PayPal
RoboDK
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AMTECH Computer Services

Date Founded

1989

Company Location

United States

Company Website

www.amtechcs.com

Company Facts

Organization Name

Syncron

Date Founded

1990

Company Location

Sweden

Company Website

www.m-ize.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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